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More tools. Faster access. An easier way to manage your money — so you can spend less time banking and more time living.
On October 27, 2026, Arise Financial is launching a new Digital Banking experience designed to make managing your money faster, simpler, and more convenient. With an updated look and enhanced tools that put more control at your fingertips, everyday banking is about to be easier than ever.
If you need to transfer money between accounts, schedule a transfer, or sign up for Bill Pay, please do so before Friday, October 23 as these features will be temporarily unavailable until the new Digital Banking experience has launched.
Please make sure we have your current mobile phone number on file so we can use it for multi-factor authentication – the extra step that helps keep your accounts secure. We’ll use this number to send you a verification code by text when you log in for the first time.
Your current Digital Banking username will carry over, so take note of it now. You’ll need it when you log in to the new experience for the first time. From there, we’ll guide you through setting up your access, including creating a new password.
External Account Transfers: Transferring money to outside accounts will be unavailable until October 27. Internal Arise Financial account transfers will continue uninterrupted.
Scheduled Transfers: Transfers you've already scheduled will continue as planned and carry over to the new Digital Banking platform.
Bill Pay Registration: New users will be unable to sign up for Bill Pay until October 27.
Bill Pay: Bill Pay will be temporarily unavailable until October 27, including adding payees, scheduling new payments, or changing existing payments. Payments already scheduled will continue processing as planned.
Mobile Check Deposits: Mobile check deposits will be temporarily unavailable until October 27. Please deposit checks before October 26 or visit a branch during business hours.
Your new Digital Banking experience launches! All services will be available again, and you'll be able to enjoy everything the new experience has to offer.
You'll need to update your mobile app!
Apple (iPhone) users: Your existing RFCU app will become the new Arise Financial app. It will update automatically if you have automatic updates turned on. If not, you'll need to update it in the App Store.
Android users: Download the new Arise Financial app from the Google Play Store and delete your old app.
Spend less time waiting and more time getting things done with a faster, more seamless Digital Banking experience.
Customize your dashboard so the accounts and information that matter most to you are easier to find.
New real-time alerts to help you keep a closer eye on your accounts and activity and more secure ways to verify identity.
We’re investing in a Digital Banking experience that can better serve you today and continue to grow with your needs. The new platform will provide improved security, more self-service options, easier access to your accounts, and a faster, more intuitive experience — giving you greater control over your money and making everyday banking easier.
It also gives us a stronger foundation to introduce new tools, features, and services in the future, so we can continue improving your Digital Banking experience over time.
No. Your account types, account numbers, and member numbers will remain the same.
If you've been actively using Digital Banking, your existing username will carry over, and you'll be guided through creating a new password when you first log in.
If you haven't logged in recently and don't log in before October 23, you'll need to re-enroll if you decide to use Digital Banking in the future.
Yes. Your balances and transaction history will be available in the new Digital Banking experience.
If you haven't logged in to Digital Banking recently, please log in before October 23 to help ensure your previous Digital Banking history remains accessible after the transition.
Yes! Any transfers you've already scheduled will continue processing as planned and carry over to the new Digital Banking experience.
Beginning October 23, new external account transfers will be temporarily unavailable until October 27. Internal transfers between Arise Financial accounts will continue uninterrupted.
Yes. Accounts you’ve linked to move money to or from another financial institution will carry over automatically, so you won’t need to link them again.
Yes. Your Bill Pay payees, payment history, and scheduled payments will carry over to the new experience.
Beginning October 23, new users will be unable to register for Bill Pay. On October 26, Bill Pay will be temporarily unavailable for all users, including adding payees, scheduling new payments, and changing existing payments. Bill Pay will be available again on October 27 when our new Digital Banking experience launches.
Payments that have already been scheduled will continue processing as planned.
Yes. Your current eStatement enrollment will continue and all previously issued eStatements will remain available.
Yes. You'll still be able to deposit checks right from your phone using our new Digital Banking app.
Mobile check deposits will be temporarily unavailable on October 26 and will be available again on October 27. If you need to deposit a check during that time, you can visit an Arise Financial branch or one of our more than 5,000 shared branches nationwide.
Yes. Your current alerts and notifications will need to be set up again in the new Digital Banking experience. The exciting part is you’ll have new real-time options to help you stay up to date on your account activity.
You'll need to update your mobile app when the new Digital Banking experience launches on October 27.
Yes. You'll still be able to transfer money between Arise Financial and your accounts at other financial institutions in the new Digital Banking experience.
External account transfers will be temporarily unavailable beginning October 23 and will be available again on October 27. Transfers you've already scheduled will continue processing as planned.
If you've given someone else access to your accounts through Digital Banking, you'll need to set them up again beginning October 27. Shared access users and their permissions will not automatically carry over.
Once you've logged in to the new experience, open the Menu, select Manage Users, and click the plus sign (+) to add a user. From there, you can enter their information and choose which accounts and features they'll be able to access.
If you’ve connected accounts from other financial institutions to view balances and track your spending, you’ll need to reconnect those accounts in the new experience.
This is different from accounts linked for transfers, which will carry over automatically.
Yes. The new platform includes enhanced security features designed to help protect your accounts and information, including fraud monitoring, secure messaging, and additional account protection tools.
You’ll also have more secure ways to verify your identity through multi-factor authentication, including text verification, an authenticator app, or a passkey.
Use the "Forgot Username" or "Trouble Signing In?" options available on the login screen and follow the steps accordingly.
If you haven't logged in recently and want to maintain access to your previous Digital Banking history, please log in to your existing account before October 23. This will help ensure your information is included in the transition.
If you don't need access to your previous history, no action is required. However, that information will no longer be available after the transition, and you'll need to re-enroll if you choose to use Digital Banking in the future.
Continue checking this page for the latest updates as we get closer to October 27.
For specific account-related questions, our Member Solutions team is always here to help. From October 27 through November 20, we'll be available during extended hours to answer your questions and help you through the transition.
Call us at (800) 562-7328 or chat with us using the “Let's talk” feature on our website.